About Superbuy
Founded in 2012, Superbuy pioneered the reverse cross-border shopping model and is one of the earliest Chinese shopping agent and international shipping platforms serving overseas buyers. It lets customers order from domestic marketplaces such as Taobao and Tmall without Chinese banking or language skills, then routes the goods through its own warehouse for inspection and onward delivery.Its Superbuy spreadsheet search tool sits alongside the main platform: a product database that lets buyers search, filter and compare domestic listings in bulk instead of opening store after store by hand. Core advantages are the lifetime waiver of basic purchasing fees, free in-house quality inspection when goods arrive, and 90 days of free storage. Buyers can consolidate multiple packages and request reinforced packaging to bring international freight down. Shipping routes cover more than 200 countries and regions with pricing shown up front, customer service is bilingual, and multi-currency payment is supported end to end from purchase to delivery.
- What works well
Industry pioneer with 14 years of continuous operation, backed by a balance sheet stable enough to keep running without interruption.
- What works well
Basic purchasing agent fees are waived for life.
- What works well
Competitive exchange rate that keeps the yuan cost of overseas payments predictable.
- What works well
Unusually wide spread of payment methods, including cards, Wise, bank transfer, Alipay, WeChat Pay and Bitcoin.
- What to check
Payment fees are not uniform: our fee sheet shows Wise transfers credited at roughly -3.13%, while credit card and Apple Pay top-ups add about +3.94%. Compare before you fund the account.
- What to check
Some value-added services are one-way decisions. Removing shoe boxes, trimming tags or running a power-on test makes the item non-returnable, so choose them only when you are sure.
- What to check
Free storage runs 90 days and can be extended for a fee, but items left far beyond the storage window can be treated as abandoned.
- What to check
International shipping is prepaid against estimated weight. Heavier-than-estimated parcels need a top-up, and unused balance returns to your Superbuy account rather than your card.
Is Superbuy legit?
Superbuy is a legitimate, long-running business, not a clone site. It has operated for 14 years and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited (Registration No. 72396324). Public traffic data from SimilarWeb shows more than 2.65 million monthly visits, placing it among the industry leaders. Our testing team has ordered through it and found the process matched the published terms.Where Superbuy is most used
According to SimilarWeb, Superbuy's largest audiences are in the United States, the United Kingdom, Canada, Australia and France. That spread is reflected in its payment menu, which covers cards and bank transfer alongside regional wallets in Europe, Southeast Asia and Latin America.Payment methods and transaction fees
Superbuy supports more payment routes than most agents we track: credit and debit cards, Wise, UnionPay, bank transfer, Alipay, WeChat Pay and Bitcoin. Alipay and WeChat top-ups carry no service fee but can take 1–60 minutes to credit. Provider fees elsewhere vary widely and change over time — examples from our September 2026 fee sheet include MyBank at 1.5% + 0.22 EUR, iDEAL at 2% + 0.3 EUR, EPS at 2% + 0.3 EUR, PayU at 2% + 0.3 EUR, Bancontact at 0.5% + 0.3 EUR, BLIK at 2% + 0.7 PLN, BANCOMAT Pay at 1% + 0.1 EUR, DANA at 2.50%, PayNow at 1.50%, Touch 'n Go at 2.50%, GrabPay (Malaysia) at 2.5%, Mercado Pago (Mexico) at 3.50%, PIX at 2% + $0.05, PayID at 2.9% + $0.3, Kakao Pay at 2.7% + $0.3, GCash at 2.7% + $0.3 and PromptPay at 2.5% + 15 THB. Bank transfer and Wise remain the cheapest options.Warehouse and packing services
Free services cover 3 QC photos, 90 days of storage and routine returns or exchanges, with small per-item charges only after a monthly frequency threshold (0–1 free, then rising from about $0.80 to $3.23 per action). Paid options are itemised: power-on testing for 3C and electrical goods around $1.93, product video $3.23, live model try-on photos $4.84, ironing $3.23, detailed inspection $0.88, extended storage $1.61 per month, packaging upgrades from around $0.32 to $0.80 per parcel, and wooden crate reinforcement at $40.38. Priority shipping is $1.61 for up to 10 items in a parcel, then $0.08 for each extra item. Confirm current prices in your account before ordering these extras.Shipping, consolidation and Prime
Superbuy Prime is a paid membership that takes 20% off international shipping year-round, the largest shipping discount among the agents we track. The platform offers more than 100 shipping lines, charges freight as a deposit against estimated weight and refunds any overpayment to your balance, and rewards confirmed deliveries with credit toward future shipping. Combining warehouse items into one parcel is the main lever on cost, since price follows volume and weight.How to use Superbuy
Step 1 — Pick products from the Superbuy spreadsheet
Superbuy's listings are largely built from what real buyers have posted publicly on YouTube and Reddit, supplemented by the spreadsheet search tool. Since launching in 2012 the platform has concentrated on reputation and service rather than heavy marketing, and it now sits near the top of the industry. Use the spreadsheet to shortlist items, then go straight to the Superbuy order page with your links.
Step 2 — Submit the order and pay
Superbuy runs a loyalty points system with shipping discounts that scale by membership tier. Points can be redeemed for coupons or applied as a direct discount, where 100 points equal 1 CNY. Members can save up to 10% on shipping, and a birthday package issued on the 1st of your birthday month carries up to a 20% discount. Funding the account by bank transfer is usually the cheapest route; check the fee for your own payment method first.
Step 3 — Inspection, storage and extras
Once payment clears, Superbuy buys the items from the seller and receives them at its warehouse, where it supplies three free quality-control photos and 90 days of free storage. During that window you can keep ordering and eventually consolidate everything into one shipment. Storage can be extended, but goods held far past the limit are treated as abandoned. Optional services include shoe-box removal, loose-thread trimming, tag removal, in-person try-ons, QC video and power-on testing for electronics. Note that shoe-box or tag removal and power-on testing make an item non-returnable.
Step 4 — Consolidate and ship out
To cut costs, combine warehouse items into a single parcel and compare routes before choosing. Freight is prepaid on estimated weight, and if the real cost comes in lower the difference is refunded to your Superbuy account. Because price is driven by the parcel's volume and weight, adding small, light everyday items such as socks, underwear or phone cases to a package often costs nothing extra and is very good value.
Superbuy is a purchasing and forwarding service. You send it a link to a product on a Chinese marketplace, pay the item price plus domestic shipping, and the company buys it on your behalf and receives it at its warehouse. From there it inspects the goods, holds them, and ships them to you internationally, alone or consolidated with other orders.
## How the Superbuy spreadsheet fits in
The Superbuy spreadsheet is a product search tool built to complement the agent. It is aimed at international buyers who want to find and shortlist products from Chinese e-commerce platforms quickly, without repeating manual searches.
- **Search and filter:** enter keywords to pull a large set of domestic listings, then narrow by category and price range.
- **Compare in one view:** product links, images, prices and store details appear in a table, so similar items can be judged side by side.
- **One-click handoff:** when something looks right, copy the link and import it into the Superbuy platform to place the purchase order, moving from discovery to procurement without a gap.
## How to use it
1. Open the spreadsheet tool and search for the product you want.
2. Filter by price and category and browse the returned list.
3. Compare details, pick your target items and copy their links.
4. Paste the links into Superbuy, submit the purchase order, and use the full range of inspection, storage and consolidated shipping services that follow.
## Costs to expect
The purchasing service fee is waived for life, but item prices, domestic freight and international shipping are yours to pay. Payment providers charge their own transaction fees, and a long menu of optional warehouse services — detailed inspection, extra photos, video, ironing, repacking, wooden crate reinforcement and more — carries itemised prices. Shipping is charged as a deposit against estimated weight, with any surplus returned to your Superbuy balance. Treat the fee tables as the source of truth and re-check them before a large order, since rates change.
Frequently asked
Does Superbuy charge a purchasing service fee?
No. Basic purchasing agent fees are waived for life on all registered accounts. You still pay item prices, domestic shipping, international freight and any optional warehouse services, and payment providers charge their own transaction fees that vary by method.
What is the Superbuy spreadsheet used for?
It is a product search tool for browsing Taobao, Tmall and similar listings in bulk, filtering by category and price, and comparing links, images, prices and sellers in one table. You copy the links you want straight into Superbuy to order.
What should I be careful about before shipping?
Freight is prepaid on estimated weight, so heavier parcels need a top-up. Tag or shoe-box removal and power-on testing void returns. Free storage lasts 90 days, and items kept well past the storage limit can be treated as abandoned.